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Heroku Vendor Risk Assessment — Full Report

Before you share customer data with Heroku, your compliance team needs documented proof they can be trusted. ThirdProof investigated Heroku across 27 intelligence sources — here's what we found.

⚠ FedRAMP Status: Not found in the FedRAMP Marketplace. Vendors handling government data or CUI must be FedRAMP authorized.

Heroku is a cloud infrastructure platform. Cloud providers with access to organizational workloads and data require SOC 2 Type II, ISO 27001, and for government use, FedRAMP authorization at the appropriate impact level.

Risk Tier
Tier 3Moderate Risk
SOC 2
— Not Found
FedRAMP
— Not Authorized
Last Assessed
Mar 4, 2026
FedRAMP Status
Heroku is not listed on the FedRAMP Marketplace as of March 2026.

22 sources queried. 90% confidence. Every Heroku investigation produces both a risk report and an auto-filled security questionnaire — no vendor follow-up required.

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5 free investigations|Risk report + auto-filled questionnaire|Avg. 7 minutes

Certification & Compliance Status

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Not Listed on FedRAMP Marketplace

Verified against FedRAMP Marketplace API as of March 2026

Organizations with federal compliance requirements should verify this directly at marketplace.fedramp.gov.

Heroku (Salesforce) is not listed on the FedRAMP Marketplace independently.

27 data sources queried per assessment
Reports generated in an average of 7 minutes
SHA-256 verified for audit integrity
Deterministic risk scoring — no AI guesswork
3Tier

Moderate Risk

Heroku

Vendor Risk Assessment

Confidence Score90%

Based on data availability and source coverage

22

Sources Queried

19

Sources With Data

March 4, 2026

Last Assessed

Executive Summary

AI-generated analysis for Heroku

Heroku is a well-established cloud platform-as-a-service (PaaS) operated under Salesforce, with an 18-year domain history, a clean threat reputation across 94 security engines, and vendor-attested compliance claims spanning PCI DSS Level 1, SOC 2, ISO 27001, and HIPAA.

Area Requiring Attention

The platform presents a moderate overall risk posture driven primarily by an imminent TLS certificate expiration (29 days) on its primary domain and eight compliance certifications that, while prominently claimed on Heroku's public compliance pages, have not been independently verified through a public registry. A historical data breach (2022) related to Heroku's incident response was identified in older media but carries reduced relevance given its age and subsequent public remediation discourse. For retail and e-commerce organizations, the vendor-attested PCI DSS Level 1 Service Provider claim is significant and warrants formal verification before deployment in or adjacent to a cardholder data environment. Conditional engagement is appropriate pending certificate renewal confirmation and receipt of current audit reports.

Independence Statement

All evidence underpinning this assessment was sourced independently from external data providers without vendor participation, notification, or input of any kind.

Investigation Findings

3 findings identified for Heroku

2 medium1 low
medium

SSL Certificate Expiring Soon

The SSL certificate for heroku.com expires in 29 days.

medium

Multiple Certificate Issuers (11)

heroku.com has certificates from 11 different Certificate Authorities. This may indicate inconsistent certificate management practices.

low

Historical Media: breach

1 older article(s) mention "Heroku" with risk keywords. Age significantly reduces relevance: "Salesforce Bruised over Heroku Breach Response"

Security Strengths

29 positive signals verified

No LEI Registry Match (Expected for Most Companies)

Business Registration

No Sanctions Matches Found

Sanctions & Watchlist Screening

No Adverse Media Signals

Adverse Media Scan (Fallback)

Firmographic Data Available

Company Intelligence

Security Headers Present

Domain Analysis

2 Open Ports Detected

Infrastructure Exposure

Established Domain (18+ years)

Domain Registration

Clean Domain Reputation

Threat Intelligence

Well-Known Domain

Threat Intelligence

Notable Tech Community Presence

Tech Community Sentiment

HTTP Security Grade: B

HTTP Security Scan

SSL/TLS Analysis Unavailable

SSL/TLS Analysis

Large Certificate Footprint (256 subdomains)

Certificate Transparency

Web Archive History Unavailable

Web Archive History

Domain in 7 Threat Intelligence Pulses

Threat Intelligence (OTX)

Clean IP Reputation

IP Reputation

Clean Safe Browsing Status

Malware & Phishing Check

Clean Website Scan

Website Security Scan

Certification Claimed: SOC 2

Trust & Compliance Page Scan

Certification Claimed: SOC 1

Trust & Compliance Page Scan

Certification Claimed: ISO 27001

Trust & Compliance Page Scan

Certification Claimed: ISO 27017

Trust & Compliance Page Scan

Certification Claimed: ISO 27018

Trust & Compliance Page Scan

Certification Claimed: PCI DSS

Trust & Compliance Page Scan

Certification Claimed: HIPAA

Trust & Compliance Page Scan

Certification Claimed: GDPR

Trust & Compliance Page Scan

Subprocessor Page Found, No Entries Parsed

Supply Chain & Subprocessor Discovery

Not Found as FDIC-Insured Institution

FDIC Institution Check

No SEC Enforcement Filings Found

SEC Filing Search

Recommended Actions

Steps to address findings for Heroku

  1. 1

    Obtain Heroku's current PCI DSS Level 1 Attestation of Compliance (AoC) — this is a publicly shareable document. Contact Heroku's security team via https://trust.heroku.com or your account representative and ask specifically for the AoC signed by their Qualified Security Assessor (QSA). Confirm the scope covers the specific Heroku regions and services your retail workloads will use. Retain in your TPSP file per PCI DSS 4.0 Requirement 12.8.2.

  2. 2

    Request Heroku's current SOC 2 Type II report covering a 12-month audit period — ask their security team for access via trust.heroku.com (many enterprise vendors provide this under NDA). Review the report's scope, auditor opinion, and any exceptions relevant to availability, confidentiality, and security trust service criteria relevant to your retail deployment.

  3. 3

    Confirm TLS certificate renewal status within 5 business days by checking https://status.heroku.com and contacting Heroku support if no automated renewal update is visible. Log the outcome with a timestamp in your vendor risk file.

  4. 4

    Manually review Heroku's subprocessor list at https://heroku.com/docs/subprocessors to identify all third parties processing your customer or cardholder data. Cross-reference against your GDPR Article 28 data processing agreement and ensure each listed subprocessor is captured in your data flow inventory.

  5. 5

    Execute or update a written Data Processing Agreement (DPA) with Heroku covering GDPR Article 28 and CCPA/CPRA service provider obligations. Confirm the DPA explicitly prohibits Heroku from selling or using your customers' data for cross-context behavioral advertising. Heroku's privacy resources are accessible at https://heroku.com/privacy.

  6. 6

    Document a shared responsibility matrix for PCI DSS controls: identify which CDE controls are managed by Heroku (e.g., physical security, hypervisor patching, network segmentation within Private Spaces) versus your organization (e.g., application-layer access controls, logging, customer data tokenization) per PCI DSS 4.0 Requirement 12.8.5.

Intelligence Sources Queried

22 sources in this assessment

19of 22 sources returned data
IP Reputation
Threat Intelligence (OTX)
Certificate Transparency
Domain Analysis
FDIC Institution Check
Business Registration
Historical Media Search
Tech Community Sentiment
Company Intelligence
Adverse Media Scan (Fallback)
HTTP Security Scan
Sanctions & Watchlist Screening
Malware & Phishing Check
SEC Filing Search
Infrastructure Exposure
Trust & Compliance Page Scan
Website Security Scan
Threat Intelligence
Domain Registration
SSL/TLS Analysis
Supply Chain & Subprocessor Discovery
Web Archive History

Data Coverage Notes

Some data sources may have had limited availability during this assessment. This does not reflect negatively on the vendor.

  • SSL/TLS deep configuration analysis (cipher suites, protocol versions, certificate chain validation) was unavailable at the time of assessment; the TLS certificate expiration finding is based on domain-level analysis only.
  • Web archive history data was unavailable, limiting longitudinal domain continuity verification; this gap is partially offset by the 18-year WHOIS registration history and high domain popularity rankings.
  • Heroku's subprocessor page at heroku.com was located but could not be structurally parsed, meaning individual subprocessors could not be screened for sanctions or safety flags; buyers with GDPR Article 28 obligations should manually review this page.
  • External cyber risk scoring was not available for this assessment, which limits quantitative benchmarking of Heroku's security posture against industry peers.
  • The 2022 Heroku breach-related media article is the only historical adverse media signal; full details of that incident's scope and remediation are outside the evidence set available at time of assessment.
183+
Vendors assessed
98%
Average confidence
<2 min
Time to report
What a ThirdProof assessment covers

Sanctions Screening

Is Heroku on any OFAC, EU, or UN sanctions list? Are any officers or affiliates flagged?

Cyber Risk Assessment

What is Heroku's security posture? Threat intelligence scanning, known vulnerabilities, and security header analysis.

Business Registration

Is Heroku a legitimately registered business entity? Corporate status, jurisdiction, and officer verification.

Adverse Media Analysis

Has Heroku appeared in negative news coverage? Data breaches, lawsuits, regulatory actions, and complaints.

Domain & Infrastructure

Is Heroku's website secure? TLS configuration, DNS hygiene, security headers, and domain age analysis.

Company Intelligence

What are Heroku's firmographics? Employee count, industry classification, technology stack, and corporate structure.

Trust & Compliance Verification

Does Heroku claim SOC 2, ISO 27001, HITRUST, or FedRAMP? ThirdProof scans trust pages for certification claims and cross-references the FedRAMP public registry for independent verification.

Supply Chain & Subprocessor Discovery

Who does Heroku depend on? ThirdProof discovers subprocessors from vendor-published pages and runs sanctions screening and safe browsing checks against each one.

Regulatory & Financial Filings

Has Heroku appeared in SEC enforcement filings? Is it associated with any FDIC bank failures? ThirdProof searches regulatory databases with entity verification to confirm attribution.

Full methodology, rule engine, and AI disclosure: /methodology

Seeing this in an audit? ThirdProof lets you investigate Heroku and every other vendor in your stack — average report time: 7 minutes. Get Heroku's Full Report Free →

Frequently asked about Heroku

Is Heroku FedRAMP authorized?+
Heroku is not currently listed on the FedRAMP Marketplace as of March 2026.
Can I get an auto-filled security questionnaire for Heroku?+
Yes. Every ThirdProof investigation of Heroku produces two deliverables: an audit-ready risk report and a 133-question security questionnaire pre-filled with evidence from 27 independent sources. The questionnaire is mapped to SIG, SOC 2, HIPAA, PCI DSS and 9 other frameworks — answered without sending Heroku a single email or waiting for a vendor response.
Is Heroku safe to use as a vendor?+
Heroku is a cloud infrastructure vendor that handles organizational workloads and data. Safety depends on their current security posture, certification status, and how they handle your specific data. ThirdProof automates this evaluation across 27 intelligence sources — sanctions databases (OFAC, EU, UN), business registration verification, adverse media scanning, and cyber risk assessment — producing a deterministic risk tier with confidence score plus an auto-filled security questionnaire. Run a free investigation to see Heroku's full risk profile.
Does Heroku have SOC 2 certification?+
No SOC 2 found. Heroku rated . See all 0 findings →
Has Heroku had any data breaches?+
Data breach history is an important signal for any vendor, particularly cloud infrastructure platforms like Heroku that handle organizational workloads and data. ThirdProof's adverse media analysis searches multiple news APIs and public records for data breaches, security incidents, lawsuits, regulatory enforcement actions, and financial distress signals. Each finding is linked to its original source with severity classification.
Is Heroku on any sanctions lists?+
Sanctions screening is standard due diligence for cloud infrastructure vendors. ThirdProof screens Heroku against OFAC SDN, consolidated international sanctions lists, and PEP databases. The screening uses entity name verification to reduce false positives. If Heroku or any associated officers appear on a sanctions list, this triggers automatic escalation to the highest risk tier.
How do I assess Heroku for vendor risk?+
Assessing Heroku as a cloud infrastructure vendor involves verifying SOC 2 Type II, ISO 27001, and FedRAMP compliance, reviewing their subprocessor chain, and checking sanctions exposure. ThirdProof automates this across 27 intelligence sources in an average of 7 minutes — no questionnaires or vendor participation required. Your first 5 investigations are free.
How long does a ThirdProof assessment take?+
A ThirdProof assessment completes in an average of 7 minutes. 27 intelligence sources are queried in parallel — sanctions databases, business registries, threat intelligence feeds, certificate transparency logs, and more. The result is a deterministic risk tier with confidence score and audit-ready PDF report.
Is ThirdProof free?+
ThirdProof offers 5 free vendor assessments with no credit card required. Each assessment includes the full report — risk tier, confidence score, individual findings, executive summary, and PDF export. Paid plans start at $399/month for teams that need ongoing vendor monitoring.
Can I use a ThirdProof report as SOC 2 audit evidence?+
Yes. ThirdProof reports are designed to satisfy SOC 2 CC9.2 (vendor risk management) requirements. Each report includes SHA-256 integrity verification, methodology disclosure, source attribution for every finding, and AI content labeling. Auditors can independently verify the report's authenticity and trace each finding to its original source.
How is ThirdProof different from a security questionnaire?+
Security questionnaires require vendor participation, take weeks, and produce self-reported answers. ThirdProof queries 27 independent intelligence sources — no vendor involvement needed. Risk tiers are assigned by a deterministic rules engine (not AI opinion), and every finding links to its original source. You get an audit-ready report in an average of 7 minutes instead of waiting weeks for a questionnaire response.

Heroku is used by your team. Have you assessed their risk?

SOC 2 CC9.2, HIPAA, PCI-DSS, and CMMC all require documented vendor due diligence — not just knowing the answer, but having audit-ready evidence you verified it. Most compliance teams can't produce that documentation on demand.

ThirdProof investigates Heroku across 27 intelligence sources in an average of 7 minutes — sanctions screening, cyber posture, SOC 2 verification, FedRAMP status, and more. Every investigation produces two deliverables: an audit-ready risk report and an auto-filled security questionnaire your prospects and auditors expect to see.

✓ 5 free investigations✓ Risk report + auto-filled questionnaire✓ No credit card required✓ Average report time: 7 minutes

Replaces $600–$900 in manual compliance consulting time per vendor assessed.