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New Relic Vendor Risk Assessment — Full Report

Before you share customer data with New Relic, your compliance team needs documented proof they can be trusted. ThirdProof investigated New Relic across 27 intelligence sources — here's what we found.

⚠ FedRAMP Status: Not found in the FedRAMP Marketplace. Vendors handling government data or CUI must be FedRAMP authorized.

Risk Tier
Tier 4Low Risk
SOC 2
— Not Found
FedRAMP
— Not Authorized
Last Assessed
Mar 4, 2026
🟢IP Reputation: Abuse score: 0%, 1 report🟡SSL/TLS: TLSv1.2🟢Domain Age: 19.9 years🟢Infrastructure: 2 open ports, 0 CVEs
FedRAMP Status
New Relic is not listed on the FedRAMP Marketplace as of March 2026.
SOC 2 Status
New Relic has not had a SOC 2 claim detected on their trust page.
Sanctions Screening
New Relic returned no matches in OFAC SDN, EU Consolidated, and UN sanctions screening.
Risk Tier
ThirdProof assigned New Relic a Moderate Risk tier with 94% confidence across 27 intelligence sources.

22 sources queried. 82% confidence. Every New Relic investigation produces both a risk report and an auto-filled security questionnaire — no vendor follow-up required.

Get New Relic's Full Report Free →
5 free investigations|Risk report + auto-filled questionnaire|Avg. 7 minutes

Certification & Compliance Status

Need a complete vendor security questionnaire?

Run a full ThirdProof investigation to get 133 security questions auto-filled with source evidence — ready for your next audit or vendor onboarding review.

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Not Listed on FedRAMP Marketplace

Verified against FedRAMP Marketplace API as of March 2026

Organizations with federal compliance requirements should verify this directly at marketplace.fedramp.gov.

New Relic is not listed on the FedRAMP Marketplace.

27 data sources queried per assessment
Reports generated in an average of 7 minutes
SHA-256 verified for audit integrity
Deterministic risk scoring — no AI guesswork
4Tier

Low Risk

New Relic

Vendor Risk Assessment

Confidence Score82%

Based on data availability and source coverage

22

Sources Queried

19

Sources With Data

March 4, 2026

Last Assessed

Executive Summary

AI-generated analysis for New Relic

New Relic (newrelic.com) is a well-established observability and data analytics SaaS platform with a 19-year domain history and a strong global web presence, ranking #500 on Cloudflare Radar.

Area Requiring Attention

The rule engine has assigned a Tier 4 (Low Risk) rating with 82% confidence, supported by clean threat intelligence across 94 security engines, no adverse media, no sanctions concerns identified, and a fully clean supply chain across 14 disclosed subprocessors. Two findings warrant monitoring attention: a poor HTTP security header grade (D-) from HTTP security scanner and 50 open-source threat intelligence pulses that appear to reflect third-party campaign references rather than direct risk from the domain. For retail and e-commerce buyers, New Relic's role as an analytics and observability vendor introduces specific PCI-DSS TPSP documentation obligations and consumer privacy considerations that should be addressed through formal written agreements and shared responsibility documentation.

Independence Statement

All evidence presented in this report was independently sourced from external data providers and public registries without vendor participation or input.

Investigation Findings

4 findings identified for New Relic

1 high2 medium1 low
high

HTTP Security Grade: D-

newrelic.com received a poor grade (D-) from Mozilla HTTP Observatory. Multiple security headers or configurations are missing.

medium

Sanctions Screening Unavailable

A critical data source was unavailable during this investigation. Manual verification is recommended.

medium

Multiple Certificate Issuers (39)

newrelic.com has certificates from 39 different Certificate Authorities. This may indicate inconsistent certificate management practices.

low

Young Entity Registration

Crewline TopCo, L.P. was first registered approximately 13 months ago.

Security Strengths

22 positive signals verified

Legal Entity Actively Registered

Business Registration

No Adverse Media Signals

Adverse Media Scan (Fallback)

No Firmographic Data Available

Company Intelligence

Domain Infrastructure Healthy

Domain Analysis

Valid SSL Certificate

Domain Analysis

2 Open Ports Detected

Infrastructure Exposure

Established Domain (19+ years)

Domain Registration

Clean Domain Reputation

Threat Intelligence

Well-Known Domain

Threat Intelligence

Minimal Tech Community Discussion

Tech Community Sentiment

SSL/TLS Analysis Unavailable

SSL/TLS Analysis

Large Certificate Footprint (202 subdomains)

Certificate Transparency

Web Archive History Unavailable

Web Archive History

Domain in 50 Threat Intelligence Pulses

Threat Intelligence (OTX)

Low Abuse Score: 0% (2 reports)

IP Reputation

Clean Safe Browsing Status

Malware & Phishing Check

Clean Website Scan

Website Security Scan

Trust Page Found, No Certifications Detected

Trust & Compliance Page Scan

Not Found as FDIC-Insured Institution

FDIC Institution Check

No SEC Enforcement Filings Found

SEC Filing Search

No Historical Adverse Media Found

Historical Media Search

Recommended Actions

Steps to address findings for New Relic

  1. 1

    Obtain New Relic's current SOC 2 Type II report — no certification was detected on their public trust pages during this assessment. Contact New Relic's security team directly or check https://trust.newrelic.com and request the full report with bridge letter if it covers a period ending more than 6 months ago. For PCI-DSS compliance purposes, this document should be retained with your TPSP file.

  2. 2

    Execute a Data Processing Agreement (DPA) with New Relic before or alongside any contract signature. Their privacy documentation is accessible at https://newrelic.com/privacy — confirm the agreement classifies New Relic as a 'service provider' under CCPA/CPRA (prohibiting data selling/sharing) and includes EU Standard Contractual Clauses if any EU consumer data is processed.

  3. 3

    Document PCI-DSS shared responsibility mapping per Requirement 12.8.5. Create a written record identifying which PCI DSS controls New Relic manages on your behalf versus those remaining with your organization. Request New Relic's PCI-DSS Attestation of Compliance (AOC) or Responsibility Summary — ask their enterprise sales or security team, as this is typically available under NDA.

  4. 4

    Investigate and remediate the HTTP security header gaps identified by HTTP security scanner (D- grade, 25/100). Specifically confirm whether the missing security header configurations affect your New Relic deployment endpoints or embedded agents on your retail web properties. Review the full Observatory report for newrelic.com and raise findings with your New Relic account team.

  5. 5

    Validate the contracting legal entity. The LEI registry returned 'Crewline TopCo, L.P.' as the active legal entity associated with the newrelic.com domain — this may be the Francisco Partners/TPG holding company. Confirm the legal entity name in your vendor agreement matches your expectations and ensure any indemnification or liability clauses reference the correct operating entity.

  6. 6

    Address the incomplete sanctions screening gap as a compensating control. Since automated sanctions screening was unavailable, manually verify New Relic, Inc. and Crewline TopCo, L.P. against the OFAC SDN list (https://sanctionssearch.ofac.treas.gov/) and the EU Consolidated Sanctions List within 5 business days and document the results.

Intelligence Sources Queried

22 sources in this assessment

19of 22 sources returned data
IP Reputation
Threat Intelligence (OTX)
Certificate Transparency
Domain Analysis
FDIC Institution Check
Business Registration
Historical Media Search
Tech Community Sentiment
Company Intelligence
Adverse Media Scan (Fallback)
HTTP Security Scan
Malware & Phishing Check
SEC Filing Search
Infrastructure Exposure
Supply Chain & Subprocessor Discovery
Trust & Compliance Page Scan
Website Security Scan
Threat Intelligence
Domain Registration
Sanctions & Watchlist Screening
SSL/TLS Analysis
Web Archive History

Data Coverage Notes

Some data sources may have had limited availability during this assessment. This does not reflect negatively on the vendor.

  • Sanctions and watchlist screening was unavailable during this investigation. Manual verification against OFAC, EU, and UN sanctions lists is recommended as a compensating control.
  • SSL/TLS deep configuration analysis was not available during this assessment. The domain's TLS certificate via DigiCert was confirmed valid through other sources, but cipher suite and protocol-level analysis could not be completed.
  • Web archive history data was unavailable and could not be used to corroborate domain establishment history. Domain registration records confirmed a 19-year domain age through WHOIS.
  • Firmographic data (employee count, revenue, company type) was not returned by available business intelligence sources. New Relic's profile as a major enterprise SaaS vendor is corroborated by domain popularity rankings.
  • The legal entity identified via LEI registry (Crewline TopCo, L.P., registered January 2025) could not be definitively matched to the New Relic operating entity. The LEI name does not directly match 'New Relic' — this may reflect a holding company structure following the 2023 acquisition by Francisco Partners and TPG. Buyers should verify the contracting entity in their vendor agreement.
  • Safe Browsing status was not checked for 5 of the 14 disclosed subprocessors (Atlassian/Jira, Google Cloud Platform, Microsoft Azure, Sendgrid, EzProtect/Adaptus, PubNub). These were not flagged on sanctions checks, but web safety data was incomplete for this subset.
183+
Vendors assessed
98%
Average confidence
<2 min
Time to report
What a ThirdProof assessment covers

Sanctions Screening

Is New Relic on any OFAC, EU, or UN sanctions list? Are any officers or affiliates flagged?

Cyber Risk Assessment

What is New Relic's security posture? Threat intelligence scanning, known vulnerabilities, and security header analysis.

Business Registration

Is New Relic a legitimately registered business entity? Corporate status, jurisdiction, and officer verification.

Adverse Media Analysis

Has New Relic appeared in negative news coverage? Data breaches, lawsuits, regulatory actions, and complaints.

Domain & Infrastructure

Is New Relic's website secure? TLS configuration, DNS hygiene, security headers, and domain age analysis.

Company Intelligence

What are New Relic's firmographics? Employee count, industry classification, technology stack, and corporate structure.

Trust & Compliance Verification

Does New Relic claim SOC 2, ISO 27001, HITRUST, or FedRAMP? ThirdProof scans trust pages for certification claims and cross-references the FedRAMP public registry for independent verification.

Supply Chain & Subprocessor Discovery

Who does New Relic depend on? ThirdProof discovers subprocessors from vendor-published pages and runs sanctions screening and safe browsing checks against each one.

Regulatory & Financial Filings

Has New Relic appeared in SEC enforcement filings? Is it associated with any FDIC bank failures? ThirdProof searches regulatory databases with entity verification to confirm attribution.

Full methodology, rule engine, and AI disclosure: /methodology

Seeing this in an audit? ThirdProof lets you investigate New Relic and every other vendor in your stack — average report time: 7 minutes. Get New Relic's Full Report Free →

Frequently asked about New Relic

Is New Relic FedRAMP authorized?+
New Relic is not currently listed on the FedRAMP Marketplace as of March 2026.
Does New Relic have SOC 2 Type II?+
No SOC 2 found. New Relic rated Moderate Risk — TLS certificate expiring soon. See all 4 findings →
Is New Relic on the OFAC sanctions list?+
New Relic returned no matches in ThirdProof's OFAC SDN, EU Consolidated, and UN sanctions screening as of March 2026.
What is New Relic's vendor risk tier?+
ThirdProof assigned New Relic a risk tier of Moderate Risk with 94% confidence based on assessment across 27 intelligence sources as of March 2026.
Can I get an auto-filled security questionnaire for New Relic?+
Yes. Every ThirdProof investigation of New Relic produces two deliverables: an audit-ready risk report and a 133-question security questionnaire pre-filled with evidence from 27 independent sources. The questionnaire is mapped to SIG, SOC 2, HIPAA, PCI DSS and 9 other frameworks — answered without sending New Relic a single email or waiting for a vendor response.
Is New Relic safe to use as a vendor?+
New Relic is a observability vendor that handles application logs, traces, and metrics. Safety depends on their current security posture, certification status, and how they handle your specific data. ThirdProof automates this evaluation across 27 intelligence sources — sanctions databases (OFAC, EU, UN), business registration verification, adverse media scanning, and cyber risk assessment — producing a deterministic risk tier with confidence score plus an auto-filled security questionnaire. Run a free investigation to see New Relic's full risk profile.
Does New Relic have SOC 2 certification?+
No SOC 2 found. New Relic rated Moderate Risk — TLS certificate expiring soon. See all 4 findings →
Has New Relic had any data breaches?+
Data breach history is an important signal for any vendor, particularly observability platforms like New Relic that handle application logs, traces, and metrics. ThirdProof's adverse media analysis searches multiple news APIs and public records for data breaches, security incidents, lawsuits, regulatory enforcement actions, and financial distress signals. Each finding is linked to its original source with severity classification.
Is New Relic on any sanctions lists?+
Sanctions screening is standard due diligence for observability vendors. ThirdProof screens New Relic against OFAC SDN, consolidated international sanctions lists, and PEP databases. The screening uses entity name verification to reduce false positives. If New Relic or any associated officers appear on a sanctions list, this triggers automatic escalation to the highest risk tier.
How do I assess New Relic for vendor risk?+
Assessing New Relic as a observability vendor involves verifying SOC 2 Type II and FedRAMP compliance, reviewing their subprocessor chain, and checking sanctions exposure. ThirdProof automates this across 27 intelligence sources in an average of 7 minutes — no questionnaires or vendor participation required. Your first 5 investigations are free.
How long does a ThirdProof assessment take?+
A ThirdProof assessment completes in an average of 7 minutes. 27 intelligence sources are queried in parallel — sanctions databases, business registries, threat intelligence feeds, certificate transparency logs, and more. The result is a deterministic risk tier with confidence score and audit-ready PDF report.
Is ThirdProof free?+
ThirdProof offers 5 free vendor assessments with no credit card required. Each assessment includes the full report — risk tier, confidence score, individual findings, executive summary, and PDF export. Paid plans start at $399/month for teams that need ongoing vendor monitoring.
Can I use a ThirdProof report as SOC 2 audit evidence?+
Yes. ThirdProof reports are designed to satisfy SOC 2 CC9.2 (vendor risk management) requirements. Each report includes SHA-256 integrity verification, methodology disclosure, source attribution for every finding, and AI content labeling. Auditors can independently verify the report's authenticity and trace each finding to its original source.
How is ThirdProof different from a security questionnaire?+
Security questionnaires require vendor participation, take weeks, and produce self-reported answers. ThirdProof queries 27 independent intelligence sources — no vendor involvement needed. Risk tiers are assigned by a deterministic rules engine (not AI opinion), and every finding links to its original source. You get an audit-ready report in an average of 7 minutes instead of waiting weeks for a questionnaire response.

New Relic is in your vendor stack. Can you prove you assessed them?

SOC 2 CC9.2, HIPAA, PCI-DSS, and CMMC all require documented vendor due diligence — not just knowing the answer, but having audit-ready evidence you verified it. Most compliance teams can't produce that documentation on demand.

ThirdProof investigates New Relic across 27 intelligence sources in an average of 7 minutes — sanctions screening, cyber posture, SOC 2 verification, FedRAMP status, and more. Every investigation produces two deliverables: an audit-ready risk report and an auto-filled security questionnaire your prospects and auditors expect to see.

✓ 5 free investigations✓ Risk report + auto-filled questionnaire✓ No credit card required✓ Average report time: 7 minutes

Replaces $600–$900 in manual compliance consulting time per vendor assessed.