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FedRAMP Status / genesys.com

Genesys FedRAMP Status

FedRAMP Certified

Genesys has one FedRAMP Certified offering: Genesys Cloud CX. FedRAMP certifies a named cloud service offering, not a company, so a service is covered only if it runs inside one of these offerings. Confirm the plan your team buys is one of them.

Source: FedRAMP Marketplace data published by FedRAMP, as of Oct 5, 2026. Verify manually on the Marketplace

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Marketplace listing

Genesys Cloud CX

Genesys

FedRAMP Certified
Class
Class C (Moderate)
Path
Agency
Status since
Jun 26, 2023
Agency authorizations
14
Agency reuse
13
Service model
SaaS
Assessor
Coalfire Systems, Inc.
Package ID
FR2131766015

Status history

  1. Apr 19, 2022Agency Review
  2. Nov 17, 2022PMO Review
  3. Jun 26, 2023Authorized
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