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DocuSign Vendor Risk & Security Assessment

ThirdProof independently checks public intelligence sources to show what your team can verify about DocuSign before DocuSign sends a questionnaire or a security document.

DocuSign's SOC 2 report is confidential. There is no public registry for SOC 2, so the report itself has to come from DocuSign — ThirdProof does not hold or distribute it. What this page gives you is an independent assessment built from evidence anyone can check, and a record of which certifications are registry-verified versus claimed on DocuSign's own trust page.

FedRAMP Certified — Class C (Moderate) Checked August 2026.

Docusign IAM eSignature is FedRAMP Certified at Class C (Moderate) via the Agency path (package F1609267945).

Risk
Tier 4Low Risk
Evidence confidence
100%
26 of 27 sources returned data
Questionnaire
115 / 133 answered
86% from public evidence
Last assessed
Aug 27, 2026

Evidence confidence measures how much of the evidence ThirdProof set out to gather it was able to gather and corroborate. It is not a statement that every fact about this vendor is known.

🟡IP Reputation: Abuse score: 2%, 1 report🟡SSL/TLS: TLSv1.3🟢Domain Age: 27.2 years🟢Infrastructure: 2 open ports, 0 CVEs
FedRAMP Status
DocuSign is listed on the FedRAMP Marketplace — Independently verified (checked August 2026).
SOC 2 Status
DocuSign — SOC 2: Vendor attested — trust page. SOC 2 reports are confidential with no public registry, so compliance status is not publicly verifiable. Request the full Type II report and bridge letter directly from the vendor.
Sanctions Screening
DocuSign returned no matches in OFAC SDN, EU Consolidated, and UN sanctions screening.
Risk Tier
ThirdProof assigned DocuSign a Low Risk tier across 27 intelligence sources, 26 of which returned usable evidence (evidence confidence 100%).

27 sources queried, 26 returning usable evidence. The DocuSign assessment ThirdProof has already run covers both a risk report and an auto-filled security questionnaire, with anything the evidence could not settle listed as an open question.

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Full risk assessment + 133-question security questionnaire|Free · Delivered by email

Certification & Compliance Status

Security questionnaire — auto-filled

115 questions answered before DocuSign responds.

ThirdProof used public evidence to pre-fill 86% of a 133-question vendor security questionnaire — without waiting for DocuSign. The remaining 18 are listed as open, so the follow-up you send is short and specific.

Q39

Are you PCI DSS compliant? At what level?

PCI DSS compliance claim found on trust page (Vendor attested)

Public evidencemedium confidence

Q37

Do you have a current SOC 2 Type II report?

SOC 2 Type II: Vendor attested — trust page

Public evidencemedium confidence

Q42

Are you GDPR compliant? Do you have a DPA available?

Docusign operates on internal privacy and data protection policies aligned to industry best practices, including international regimes, such as the GDPR...undergoes rigorous review and approval by the Irish Data Protection Commission...Binding Corporate Rules (BCRs)

Public evidencemedium confidence

Q40

Are you HIPAA compliant? Do you sign BAAs?

HIPAA compliance / BAA claim found on trust page (Vendor attested)

Public evidencemedium confidence

Q23

Is data encrypted at rest? What encryption standard is used (e.g., AES-256)?

Docusign will encrypt Customer Data using industry-recognized encryption standards and protocols, including cryptographic algorithms that meet or exceed current best practices and secure key management practices.

Public evidencemedium confidence

+ 110 additional evidence-backed answers

Get the Complete DocuSign Assessment →

See all 133 questions, evidence links, findings, and the vendor follow-ups still required.

What you can verify before DocuSign sends anything

Independent evidence settles part of the review. The rest still needs the vendor.

Public evidence establishes

  • FedRAMP — independently verified
  • No Sanctions Matches Found
  • FedRAMP Authorization Independently Verified
  • FedRAMP Authorization Confirmed via Registry
  • No SEC Enforcement Filings Found
  • Legal Entity Actively Registered

Still requires vendor confirmation

  • Current SOC 2 report and its audit scope
  • Data Security — 4 of 14 questions need vendor input
  • Access Control — 3 of 12 questions need vendor input
  • Incident Response — 2 of 10 questions need vendor input
  • Vulnerability Management — 2 of 8 questions need vendor input

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Executive Summary

Narrative analysis for DocuSign

DocuSign is a mature, publicly traded electronic signature and agreement management platform with a strong security posture and a Tier 4 (Low Risk) rating.

Area Requiring Attention

The vendor demonstrates robust governance and compliance infrastructure, including FedRAMP authorization for DocuSign CLM at the Moderate impact level, multiple vendor-attested certifications (ISO 27001, SOC 2 Type II, SOC 1 Type II, PCI DSS), a designated Chief Information Security Officer, and comprehensive security controls documented in published data processing agreements and security attachments. Infrastructure exposure is minimal with only standard web ports (80, 443) exposed, clean domain reputation across threat intelligence databases, and no critical CVEs detected.

The full risk rationale, every finding and the recommended vendor follow-ups are in the complete assessment below.

Independence Statement

All evidence in this assessment was independently sourced from public registries, threat intelligence platforms, domain analysis tools, and vendor-published trust documentation without vendor participation.

Investigation Findings

4 findings identified for DocuSign

4 low
low

Adverse media coverage detected

Adverse media coverage identified one article from September 2025 documenting a class action lawsuit against DocuSign with ongoing litigation and potential settlements. The article title ('Docusign Class Action Lawsuit Details and Litigation Exposed') suggests litigation remains active. …

low

Moderate security header configuration

HTTP security scanner HTTP security scan returned a grade C (score 55/100) for the docusign.com marketing site. The scan found 8 passing security header tests but 2 failures, specifically missing Content-Security-Policy and X-Frame-Options headers. …

low

Threat intelligence pulses detected

DocuSign appears in 50 Open Threat Exchange threat intelligence pulses. Large, globally used SaaS vendors accumulate threat intelligence references because threat actors actively phish or impersonate them (as evidenced by historical media mentioning 'Docusign phishing' attacks). …

low

Minimal IP abuse reports

The primary IP address (15.197.167.90) associated with docusign.com has an IP reputation service confidence score of 2% with 1 reported incident. This IP is registered to Amazon Technologies Inc. and classified as Content Delivery Network infrastructure. …

Security Strengths

Evidence that positively supports DocuSign's posture

Neutral observations, source coverage notes and items ThirdProof could not independently establish are recorded separately in the complete assessment — they are not counted as strengths.

No Sanctions Matches Found

Sanctions & Watchlist Screening

FedRAMP Authorization Independently Verified

Trust & Compliance Page Scan

FedRAMP Authorization Confirmed via Registry

Certification Registry Verification

No SEC Enforcement Filings Found

SEC Filing Search

Legal Entity Actively Registered

Business Registration

Clean domain reputation

Threat Intelligence

Clean Safe Browsing Status

Malware & Phishing Check

DocuSign complete vendor assessment

Tier 4
Low Risk
115 / 133
questionnaire answers
27
sources checked
Aug 27, 2026
assessment date
  • Complete 133-question security questionnaire
  • Evidence behind every answered item
  • Full findings and risk rationale
  • Recommended vendor follow-ups
  • Source and evidence inventory
  • Source-cited PDF assessment

Free · No account required

Latest ThirdProof assessment: Aug 27, 2026. Requesting it sends that existing report — it does not start a new investigation.

Risk tiers are set by a deterministic rules engine. AI summarises sourced evidence and writes the narrative; it does not assign the tier. Read the full methodology.

Frequently asked about DocuSign

Does DocuSign have SOC 2 Type II?+
DocuSign states that it maintains SOC 2 on its trust page. Because SOC 2 reports are generally confidential and there is no public SOC 2 registry, ThirdProof classifies this as vendor-attested until the current report and its scope have been reviewed. Request the report directly to confirm the audit period and which systems are in scope.
Is DocuSign on the OFAC sanctions list?+
DocuSign returned no matches in ThirdProof's OFAC SDN, EU Consolidated, and UN sanctions screening as of August 2026.
What is DocuSign's vendor risk tier?+
ThirdProof assigned DocuSign a risk tier of Low Risk as of August 2026, with an evidence confidence of 100% across 27 intelligence sources. Evidence confidence describes how much of the evidence ThirdProof set out to gather it was able to gather — not certainty about every fact concerning DocuSign.
Has DocuSign had any data breaches or security incidents?+
ThirdProof's assessment as of August 2026 records 1 incident-related finding for DocuSign. The most severe concerns adverse media coverage detected. Each finding states whether the incident affected DocuSign's own systems, a customer's environment, or a third party — a distinction that changes what you should ask about — and links to the source it was drawn from. The complete assessment carries all of them with their evidence.
Is DocuSign PCI DSS compliant?+
PCI DSS compliance claim found on trust page (Vendor attested) ThirdProof records this from DocuSign's published compliance evidence; request the current Attestation of Compliance to confirm the scope that applies to your integration.
Does DocuSign support HIPAA and sign BAAs?+
HIPAA compliance / BAA claim found on trust page (Vendor attested) If protected health information is in scope for your use, confirm BAA availability in writing before contracting.
Can ThirdProof pre-fill a DocuSign security questionnaire?+
Yes. ThirdProof answered 115 of 133 questions (86%) about DocuSign from public evidence, before contacting the vendor. Each answered item carries the evidence it was drawn from. The remaining 18 are listed as open, so the follow-up you send DocuSign is short and specific.
What evidence should I request from DocuSign?+
Public evidence settles a large part of the review, so the request you send should be short. Ask DocuSign for the current SOC 2 report and, where applicable, a bridge letter covering the period since the report date; the audit scope — which systems and services the report actually covers; written answers on data security, access control, incident response; contractual commitments, cyber insurance, and the current subprocessor list. Everything ThirdProof could already establish is recorded with its source, so you are not asking DocuSign to re-confirm what is already documented.

If DocuSign is in your vendor stack, can you prove you assessed them?

SOC 2 CC9.2, HIPAA, PCI DSS and CMMC all require documented vendor due diligence — not just knowing the answer, but holding evidence that you verified it. The DocuSign assessment above is already written; ask for it and it lands in your inbox.

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