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PagerDuty Vendor Risk Assessment — Full Report

Before you share customer data with PagerDuty, your compliance team needs documented proof they can be trusted. ThirdProof investigated PagerDuty across 27 intelligence sources — here's what we found.

✓ FedRAMP Status: Authorized (Moderate) — verified against marketplace.fedramp.gov

Risk Tier
Tier 3Moderate Risk
SOC 2
⚠ Vendor Attested
FedRAMP
✓ Authorized
Last Assessed
Mar 4, 2026
🟢IP Reputation: Abuse score: 0%, 0 reports🟡SSL/TLS: TLSv1.2🟢Domain Age: 17.1 years🟢Infrastructure: 2 open ports, 0 CVEs
FedRAMP Status
PagerDuty is listed on the FedRAMP Marketplace as Authorized (Moderate) as of March 2026.
SOC 2 Status
PagerDuty has a SOC 2 claim detected on their trust page. Claim is vendor-attested — no public registry exists for independent verification.
Sanctions Screening
PagerDuty returned no matches in OFAC SDN, EU Consolidated, and UN sanctions screening.
Risk Tier
ThirdProof assigned PagerDuty a Low Risk tier with 99% confidence across 27 intelligence sources.

22 sources queried. 84% confidence. Every PagerDuty investigation produces both a risk report and an auto-filled security questionnaire — no vendor follow-up required.

Get PagerDuty's Full Report Free →
5 free investigations|Risk report + auto-filled questionnaire|Avg. 7 minutes

Certification & Compliance Status

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FedRAMP Authorized (Moderate)

Verified against FedRAMP Marketplace API as of March 2026

Verified against the official FedRAMP Marketplace API as of March 2026.

PagerDuty authorized at Moderate impact level.

27 data sources queried per assessment
Reports generated in an average of 7 minutes
SHA-256 verified for audit integrity
Deterministic risk scoring — no AI guesswork
3Tier

Moderate Risk

PagerDuty

Vendor Risk Assessment

Confidence Score84%

Based on data availability and source coverage

22

Sources Queried

19

Sources With Data

March 4, 2026

Last Assessed

Executive Summary

AI-generated analysis for PagerDuty

PagerDuty (PAGERDUTY, INC.) is an established, publicly traded SaaS incident management platform with a 17-year domain history, a clean threat intelligence profile across 94 security engines, and no adverse media or enforcement signals.

Area Requiring Attention

The platform's overall security posture is sound, with HSTS enabled, standard web ports only, and zero abuse or malware indicators. However, the risk engine has flagged a TLS certificate expiring within 14 days — a time-sensitive operational concern — and six compliance certifications (including PCI DSS and FedRAMP) that are vendor-attested rather than independently verified through a public registry. In the context of a retail and e-commerce engagement, the unverified PCI DSS and FedRAMP claims are material and require prompt follow-up to satisfy PCI-DSS 4.0 Requirement 12.8 due diligence obligations. A conditional approval is warranted pending certificate renewal confirmation and delivery of audited compliance documentation.

Independence Statement

All evidence underpinning this report was sourced independently from external data providers without participation, notification, or input from PagerDuty or its representatives.

Investigation Findings

3 findings identified for PagerDuty

3 medium
medium

Sanctions Screening Unavailable

A critical data source was unavailable during this investigation. Manual verification is recommended.

medium

SSL Certificate Expiring Soon

The SSL certificate for pagerduty.com expires in 14 days.

medium

Missing Security Headers

pagerduty.com is missing 2 recommended security headers: Content-Security-Policy, X-Frame-Options.

Security Strengths

26 positive signals verified

Legal Entity Actively Registered

Business Registration

No Adverse Media Signals

Adverse Media Scan (Fallback)

Firmographic Data Available

Company Intelligence

2 Open Ports Detected

Infrastructure Exposure

Established Domain (17+ years)

Domain Registration

Clean Domain Reputation

Threat Intelligence

Well-Known Domain

Threat Intelligence

Minimal Tech Community Discussion

Tech Community Sentiment

HTTP Security Grade: B

HTTP Security Scan

SSL/TLS Analysis Unavailable

SSL/TLS Analysis

Certificate Transparency Unavailable

Certificate Transparency

Established Web Presence (16+ years)

Web Archive History

No Threat Intelligence Pulses

Threat Intelligence (OTX)

Clean IP Reputation

IP Reputation

Clean Safe Browsing Status

Malware & Phishing Check

Clean Website Scan

Website Security Scan

Certification Claimed: SOC 2

Trust & Compliance Page Scan

Certification Claimed: ISO 27001

Trust & Compliance Page Scan

Certification Claimed: PCI DSS

Trust & Compliance Page Scan

Certification Claimed: FedRAMP

Trust & Compliance Page Scan

Certification Claimed: CCPA

Trust & Compliance Page Scan

Certification Claimed: GDPR

Trust & Compliance Page Scan

Not Found as FDIC-Insured Institution

FDIC Institution Check

No SEC Enforcement Filings Found

SEC Filing Search

No Historical Adverse Media Found

Historical Media Search

Recommended Actions

Steps to address findings for PagerDuty

  1. 1

    URGENT (within 48 hours): Verify TLS certificate renewal status with PagerDuty's support team or by checking https://pagerduty.com/status. If the certificate lapses on March 18, 2026, integrations relying on TLS validation may break — confirm your technical team has a contingency plan.

  2. 2

    HIGH PRIORITY (within 30 days): Request PagerDuty's current SOC 2 Type II report. Start by checking https://trust.pagerduty.com or contacting your account executive — many enterprise SaaS vendors make this available under NDA on request.

  3. 3

    HIGH PRIORITY (within 30 days): Request PagerDuty's PCI DSS Attestation of Compliance (AoC). Ask their compliance team specifically for the AoC document signed by a Qualified Security Assessor (QSA). This is required to satisfy PCI-DSS 4.0 Requirement 12.8.2 for TPSP due diligence.

  4. 4

    HIGH PRIORITY (within 30 days): Independently verify PagerDuty's FedRAMP status by searching the FedRAMP Marketplace at https://marketplace.fedramp.gov. The trust page claims 'Low Baseline Authorized' status, but this could not be confirmed via the public registry during this assessment.

  5. 5

    MEDIUM PRIORITY (within 60 days): Ensure a current Data Processing Agreement (DPA) is in place with PagerDuty covering GDPR Article 28 obligations and a CCPA service provider addendum prohibiting sale of consumer data. Request these from your account team if not already executed.

  6. 6

    MEDIUM PRIORITY (within 60 days): Conduct manual sanctions screening of PagerDuty, Inc. (LEI: 549300U1SB749EDAGH21, incorporated in US-DE) and its key executives against OFAC SDN, EU Consolidated, and UN Consolidated lists, as automated screening was unavailable during this assessment. Use OFAC's online search tool at https://sanctionssearch.ofac.treas.gov.

  7. 7

    ONGOING: Document a shared responsibility matrix with PagerDuty defining which PCI DSS controls the vendor manages versus which remain the responsibility of your organization, as required under PCI-DSS 4.0 Requirement 12.8.5. Your QSA will request this during assessment fieldwork.

Intelligence Sources Queried

22 sources in this assessment

19of 22 sources returned data
IP Reputation
Threat Intelligence (OTX)
Domain Analysis
FDIC Institution Check
Business Registration
Historical Media Search
Tech Community Sentiment
Company Intelligence
Adverse Media Scan (Fallback)
HTTP Security Scan
Malware & Phishing Check
SEC Filing Search
Infrastructure Exposure
Supply Chain & Subprocessor Discovery
Trust & Compliance Page Scan
Website Security Scan
Threat Intelligence
Web Archive History
Domain Registration
Certificate Transparency
Sanctions & Watchlist Screening
SSL/TLS Analysis

Data Coverage Notes

Some data sources may have had limited availability during this assessment. This does not reflect negatively on the vendor.

  • Sanctions and watchlist screening (OFAC, EU, UN lists) was unavailable during this investigation due to a data source outage. Manual sanctions screening against PagerDuty, Inc. and its key principals is recommended as a compensating control.
  • SSL/TLS deep configuration analysis (cipher suites, protocol version support, certificate chain validation) was not available at the time of assessment. The TLS certificate expiry was confirmed via domain analysis, but a full cryptographic posture review could not be completed.
  • Certificate Transparency log analysis was not available at the time of assessment, limiting visibility into the full scope of subdomains and certificate issuance history.
  • External cyber risk scoring was not available from one supplementary scoring provider, limiting quantitative benchmarking against industry peers.
  • Subprocessor data quality is limited: three subprocessors were identified from PagerDuty's published page (pagerduty.com), but entity names appear to be partial or category-level descriptors rather than named third-party companies, reducing the utility of downstream sanctions screening on those entries.
183+
Vendors assessed
98%
Average confidence
<2 min
Time to report
What a ThirdProof assessment covers

Sanctions Screening

Is PagerDuty on any OFAC, EU, or UN sanctions list? Are any officers or affiliates flagged?

Cyber Risk Assessment

What is PagerDuty's security posture? Threat intelligence scanning, known vulnerabilities, and security header analysis.

Business Registration

Is PagerDuty a legitimately registered business entity? Corporate status, jurisdiction, and officer verification.

Adverse Media Analysis

Has PagerDuty appeared in negative news coverage? Data breaches, lawsuits, regulatory actions, and complaints.

Domain & Infrastructure

Is PagerDuty's website secure? TLS configuration, DNS hygiene, security headers, and domain age analysis.

Company Intelligence

What are PagerDuty's firmographics? Employee count, industry classification, technology stack, and corporate structure.

Trust & Compliance Verification

Does PagerDuty claim SOC 2, ISO 27001, HITRUST, or FedRAMP? ThirdProof scans trust pages for certification claims and cross-references the FedRAMP public registry for independent verification.

Supply Chain & Subprocessor Discovery

Who does PagerDuty depend on? ThirdProof discovers subprocessors from vendor-published pages and runs sanctions screening and safe browsing checks against each one.

Regulatory & Financial Filings

Has PagerDuty appeared in SEC enforcement filings? Is it associated with any FDIC bank failures? ThirdProof searches regulatory databases with entity verification to confirm attribution.

Full methodology, rule engine, and AI disclosure: /methodology

Seeing this in an audit? ThirdProof lets you investigate PagerDuty and every other vendor in your stack — average report time: 7 minutes. Get PagerDuty's Full Report Free →

Frequently asked about PagerDuty

Is PagerDuty FedRAMP authorized?+
Yes, PagerDuty holds FedRAMP Moderate authorization as of April 2026.
Does PagerDuty have SOC 2 Type II?+
Yes — PagerDuty holds SOC 2 (Type II not confirmed). Rated Low Risk — 4 cert(s) unverified. See all 3 findings →
Is PagerDuty on the OFAC sanctions list?+
PagerDuty returned no matches in ThirdProof's OFAC SDN, EU Consolidated, and UN sanctions screening as of April 2026.
What is PagerDuty's vendor risk tier?+
ThirdProof assigned PagerDuty a risk tier of Low Risk with 99% confidence based on assessment across 27 intelligence sources as of April 2026.
Can I get an auto-filled security questionnaire for PagerDuty?+
Yes. Every ThirdProof investigation of PagerDuty produces two deliverables: an audit-ready risk report and a 133-question security questionnaire pre-filled with evidence from 27 independent sources. The questionnaire is mapped to SIG, SOC 2, HIPAA, PCI DSS and 9 other frameworks — answered without sending PagerDuty a single email or waiting for a vendor response.
Is PagerDuty safe to use as a vendor?+
PagerDuty is a incident management vendor that handles organizational data. Safety depends on their current security posture, certification status, and how they handle your specific data. ThirdProof automates this evaluation across 27 intelligence sources — sanctions databases (OFAC, EU, UN), business registration verification, adverse media scanning, and cyber risk assessment — producing a deterministic risk tier with confidence score plus an auto-filled security questionnaire. Run a free investigation to see PagerDuty's full risk profile.
Does PagerDuty have SOC 2 certification?+
Yes — PagerDuty holds SOC 2 + 3 other certs. Rated Low Risk — 4 cert(s) unverified. See all 3 findings →
Has PagerDuty had any data breaches?+
Data breach history is an important signal for any vendor, particularly incident management platforms like PagerDuty that handle organizational data. ThirdProof's adverse media analysis searches multiple news APIs and public records for data breaches, security incidents, lawsuits, regulatory enforcement actions, and financial distress signals. Each finding is linked to its original source with severity classification.
Is PagerDuty on any sanctions lists?+
Sanctions screening is standard due diligence for incident management vendors. ThirdProof screens PagerDuty against OFAC SDN, consolidated international sanctions lists, and PEP databases. The screening uses entity name verification to reduce false positives. If PagerDuty or any associated officers appear on a sanctions list, this triggers automatic escalation to the highest risk tier.
How do I assess PagerDuty for vendor risk?+
Assessing PagerDuty as a incident management vendor involves verifying SOC 2 Type II and applicable industry standards compliance, reviewing their subprocessor chain, and checking sanctions exposure. ThirdProof automates this across 27 intelligence sources in an average of 7 minutes — no questionnaires or vendor participation required. Your first 5 investigations are free.
How long does a ThirdProof assessment take?+
A ThirdProof assessment completes in an average of 7 minutes. 27 intelligence sources are queried in parallel — sanctions databases, business registries, threat intelligence feeds, certificate transparency logs, and more. The result is a deterministic risk tier with confidence score and audit-ready PDF report.
Is ThirdProof free?+
ThirdProof offers 5 free vendor assessments with no credit card required. Each assessment includes the full report — risk tier, confidence score, individual findings, executive summary, and PDF export. Paid plans start at $399/month for teams that need ongoing vendor monitoring.
Can I use a ThirdProof report as SOC 2 audit evidence?+
Yes. ThirdProof reports are designed to satisfy SOC 2 CC9.2 (vendor risk management) requirements. Each report includes SHA-256 integrity verification, methodology disclosure, source attribution for every finding, and AI content labeling. Auditors can independently verify the report's authenticity and trace each finding to its original source.
How is ThirdProof different from a security questionnaire?+
Security questionnaires require vendor participation, take weeks, and produce self-reported answers. ThirdProof queries 27 independent intelligence sources — no vendor involvement needed. Risk tiers are assigned by a deterministic rules engine (not AI opinion), and every finding links to its original source. You get an audit-ready report in an average of 7 minutes instead of waiting weeks for a questionnaire response.

PagerDuty is in your vendor stack. Can you prove you assessed them?

SOC 2 CC9.2, HIPAA, PCI-DSS, and CMMC all require documented vendor due diligence — not just knowing the answer, but having audit-ready evidence you verified it. Most compliance teams can't produce that documentation on demand.

ThirdProof investigates PagerDuty across 27 intelligence sources in an average of 7 minutes — sanctions screening, cyber posture, SOC 2 verification, FedRAMP status, and more. Every investigation produces two deliverables: an audit-ready risk report and an auto-filled security questionnaire your prospects and auditors expect to see.

✓ 5 free investigations✓ Risk report + auto-filled questionnaire✓ No credit card required✓ Average report time: 7 minutes

Replaces $600–$900 in manual compliance consulting time per vendor assessed.