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Segment Vendor Risk Assessment — Full Report

Before you share customer data with Segment, your compliance team needs documented proof they can be trusted. ThirdProof investigated Segment across 27 intelligence sources — here's what we found.

⚠ FedRAMP Status: Not found in the FedRAMP Marketplace. Vendors handling government data or CUI must be FedRAMP authorized.

Risk Tier
Tier 4Low Risk
SOC 2
⚠ Vendor Attested
FedRAMP
— Not Authorized
Last Assessed
Mar 4, 2026
🟢IP Reputation: Abuse score: 0%, 0 reports🟡SSL/TLS: TLSv1.3🟢Domain Age: 27.7 years🟢Infrastructure: 1 open port, 0 CVEs
FedRAMP Status
Segment is not listed on the FedRAMP Marketplace as of March 2026.
SOC 2 Status
Segment has a SOC 2 claim detected on their trust page. Claim is vendor-attested — no public registry exists for independent verification.
Sanctions Screening
Segment returned no matches in OFAC SDN, EU Consolidated, and UN sanctions screening.
Risk Tier
ThirdProof assigned Segment a Low Risk tier with 97% confidence across 27 intelligence sources.

22 sources queried. 82% confidence. Every Segment investigation produces both a risk report and an auto-filled security questionnaire — no vendor follow-up required.

Get Segment's Full Report Free →
5 free investigations|Risk report + auto-filled questionnaire|Avg. 7 minutes

Certification & Compliance Status

Need a complete vendor security questionnaire?

Run a full ThirdProof investigation to get 133 security questions auto-filled with source evidence — ready for your next audit or vendor onboarding review.

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Not Listed on FedRAMP Marketplace

Verified against FedRAMP Marketplace API as of March 2026

Organizations with federal compliance requirements should verify this directly at marketplace.fedramp.gov.

Segment (Twilio) is not listed on the FedRAMP Marketplace.

27 data sources queried per assessment
Reports generated in an average of 7 minutes
SHA-256 verified for audit integrity
Deterministic risk scoring — no AI guesswork
4Tier

Low Risk

Segment

Vendor Risk Assessment

Confidence Score82%

Based on data availability and source coverage

22

Sources Queried

19

Sources With Data

March 4, 2026

Last Assessed

Executive Summary

AI-generated analysis for Segment

Segment (segment.com), a data analytics platform operated under Twilio, presents a low overall risk posture consistent with a Tier 4 rating.

Area Requiring Attention

The domain has been registered for over 27 years, carries a spotless reputation across 94 security engines, and has no adverse media, malware, phishing, or IP abuse signals. The vendor's public trust page at segment.com/security references six compliance certifications — including SOC 2, PCI DSS Level 1, and HIPAA — though none were independently verified through a public registry, requiring direct confirmation from the vendor. For retail and e-commerce buyers, Segment's role as a customer data and analytics platform means it may interact with consumer behavioral data tied to payment flows, making PCI DSS shared responsibility documentation and GDPR/CCPA Data Processing Agreements critical prerequisites before production deployment.

Independence Statement

All evidence underpinning this assessment was sourced exclusively from external, third-party data providers without vendor participation or review.

Investigation Findings

5 findings identified for Segment

4 medium1 low
medium

Recently Registered Entity

Walsers B.V. was first registered in the LEI system less than 1 year ago (2026-01-05T14:01:38Z).

medium

Sanctions Screening Unavailable

A critical data source was unavailable during this investigation. Manual verification is recommended.

medium

Missing Security Headers

segment.com is missing 3 recommended security headers: Strict-Transport-Security, Content-Security-Policy, X-Frame-Options.

medium

Multiple Certificate Issuers (29)

segment.com has certificates from 29 different Certificate Authorities. This may indicate inconsistent certificate management practices.

low

Historical Media: breach

2 older article(s) mention "Segment" with risk keywords. Age significantly reduces relevance: "VEHICLE ANALYSIS [updated 17/3]: Once more 2 the B-segment breach, Mazda"; "Why A Dexter's Laboratory Segment Was Banned For Nearly Two Decades"

Security Strengths

27 positive signals verified

Legal Entity Actively Registered

Business Registration

No Adverse Media Signals

Adverse Media Scan (Fallback)

Firmographic Data Available

Company Intelligence

Valid SSL Certificate

Domain Analysis

No Exposed Services Found

Infrastructure Exposure

Established Domain (27+ years)

Domain Registration

Clean Domain Reputation

Threat Intelligence

Well-Known Domain

Threat Intelligence

Notable Tech Community Presence

Tech Community Sentiment

Minimal Tech Community Discussion

Tech Community Sentiment

HTTP Security Grade: B

HTTP Security Scan

SSL/TLS Analysis Unavailable

SSL/TLS Analysis

Large Certificate Footprint (103 subdomains)

Certificate Transparency

Web Archive History Unavailable

Web Archive History

Domain in 17 Threat Intelligence Pulses

Threat Intelligence (OTX)

Clean IP Reputation

IP Reputation

Clean Safe Browsing Status

Malware & Phishing Check

Clean Website Scan

Website Security Scan

Certification Claimed: SOC 2

Trust & Compliance Page Scan

Certification Claimed: ISO 27018

Trust & Compliance Page Scan

Certification Claimed: PCI DSS

Trust & Compliance Page Scan

Certification Claimed: HIPAA

Trust & Compliance Page Scan

Certification Claimed: GDPR

Trust & Compliance Page Scan

Certification Claimed: CCPA

Trust & Compliance Page Scan

Not Found as FDIC-Insured Institution

FDIC Institution Check

No SEC Enforcement Filings Found

SEC Filing Search

Recommended Actions

Steps to address findings for Segment

  1. 1

    Obtain Segment's PCI DSS Attestation of Compliance (AOC): Contact Segment's security team via segment.com/security or Twilio's compliance portal. Request the current AOC for the Segment Customer Data Platform, confirm it is a Level 1 Service Provider AOC, and document the assessment period. This is required to satisfy PCI-DSS 4.0 Requirement 12.8.2 for your TPSP register.

  2. 2

    Execute a signed Data Processing Agreement (DPA) and CCPA Service Provider Agreement before go-live: Segment provides a standard DPA — request it through your Segment account manager or legal contact. Confirm the DPA covers EU personal data under GDPR Article 28 and that Segment is designated as a 'service provider' (not a 'third party') under CCPA/CPRA, explicitly prohibiting data selling or cross-context behavioral advertising.

  3. 3

    Request Segment's SOC 2 Type II report (most recent period): Ask your Segment account team or submit a request via trust.segment.com. Confirm the audit scope covers the Segment CDP, review Section 4 (description of the system) for cardholder data handling disclosures, and retain the report with your TPSP documentation for QSA fieldwork.

  4. 4

    Document PCI DSS shared responsibility controls: Use Segment's published shared responsibility documentation (check segment.com/security/compliance) to complete a PCI-DSS 12.8.5 responsibility matrix specifying which PCI controls Segment manages versus your organization. This document is required evidence for QSA assessment.

  5. 5

    Conduct manual sanctions screening: Since automated sanctions screening was unavailable during this assessment, manually verify Segment (Twilio Inc.) against OFAC's SDN List (ofac.treas.gov/sanctions-list-search) and the EU Consolidated Sanctions List before finalizing vendor onboarding.

  6. 6

    Obtain and review Segment's named subprocessor list: Request the current subprocessor list directly from your Segment account manager, as the published page did not return structured data. Confirm each subprocessor's location and data handling role to satisfy GDPR Article 28 obligations and assess supply chain risk for EU consumer data.

Intelligence Sources Queried

22 sources in this assessment

19of 22 sources returned data
IP Reputation
Threat Intelligence (OTX)
Certificate Transparency
Domain Analysis
FDIC Institution Check
Business Registration
Historical Media Search
Tech Community Sentiment
Company Intelligence
Adverse Media Scan (Fallback)
HTTP Security Scan
Malware & Phishing Check
SEC Filing Search
Infrastructure Exposure
Supply Chain & Subprocessor Discovery
Trust & Compliance Page Scan
Website Security Scan
Threat Intelligence
Domain Registration
Sanctions & Watchlist Screening
SSL/TLS Analysis
Web Archive History

Data Coverage Notes

Some data sources may have had limited availability during this assessment. This does not reflect negatively on the vendor.

  • Sanctions and watchlist screening was unavailable during this investigation. Manual sanctions verification against OFAC, EU, and UN consolidated lists is recommended before onboarding.
  • Deep SSL/TLS protocol and cipher suite analysis was not available at the time of this assessment. Buyers should request Segment's current SSL configuration details or conduct an independent TLS scan prior to integrating sensitive data flows.
  • Web archive history data was unavailable, though domain registration records independently confirm a 27-year domain age, reducing the materiality of this gap.
  • The subprocessor page at segment.com/subprocessors did not return a structured list of named subprocessors — only a call-to-action was detected. Segment's full subprocessor list should be requested directly, as GDPR Article 28 requires buyers to maintain awareness of all sub-processors handling EU personal data.
  • External cyber risk scoring was not available for this assessment. This supplementary signal was not factored into the Tier 4 determination.
  • The Legal Entity Registry LEI match returned a Dutch entity (Walsers B.V.) registered at 'Segment 22b, Duiven' — this is a street address match, not the vendor under review. The entity name match was not verified (nameMatchVerified: false). This Legal Entity Registry result should not be attributed to Segment (Twilio) and has not been used in this assessment.
  • No direct Twilio/Segment Inc. LEI record was confirmed in the Legal Entity Registry database. This is not unusual for US-headquartered subsidiaries of private or pre-acquisition entities and does not constitute a risk signal.
183+
Vendors assessed
98%
Average confidence
<2 min
Time to report
What a ThirdProof assessment covers

Sanctions Screening

Is Segment on any OFAC, EU, or UN sanctions list? Are any officers or affiliates flagged?

Cyber Risk Assessment

What is Segment's security posture? Threat intelligence scanning, known vulnerabilities, and security header analysis.

Business Registration

Is Segment a legitimately registered business entity? Corporate status, jurisdiction, and officer verification.

Adverse Media Analysis

Has Segment appeared in negative news coverage? Data breaches, lawsuits, regulatory actions, and complaints.

Domain & Infrastructure

Is Segment's website secure? TLS configuration, DNS hygiene, security headers, and domain age analysis.

Company Intelligence

What are Segment's firmographics? Employee count, industry classification, technology stack, and corporate structure.

Trust & Compliance Verification

Does Segment claim SOC 2, ISO 27001, HITRUST, or FedRAMP? ThirdProof scans trust pages for certification claims and cross-references the FedRAMP public registry for independent verification.

Supply Chain & Subprocessor Discovery

Who does Segment depend on? ThirdProof discovers subprocessors from vendor-published pages and runs sanctions screening and safe browsing checks against each one.

Regulatory & Financial Filings

Has Segment appeared in SEC enforcement filings? Is it associated with any FDIC bank failures? ThirdProof searches regulatory databases with entity verification to confirm attribution.

Full methodology, rule engine, and AI disclosure: /methodology

Seeing this in an audit? ThirdProof lets you investigate Segment and every other vendor in your stack — average report time: 7 minutes. Get Segment's Full Report Free →

Frequently asked about Segment

Is Segment FedRAMP authorized?+
Segment is not currently listed on the FedRAMP Marketplace as of April 2026.
Does Segment have SOC 2 Type II?+
Yes — Segment holds SOC 2 (Type II not confirmed). Rated Low Risk — subprocessor list unavailable. See all 4 findings →
Is Segment on the OFAC sanctions list?+
Segment returned no matches in ThirdProof's OFAC SDN, EU Consolidated, and UN sanctions screening as of April 2026.
What is Segment's vendor risk tier?+
ThirdProof assigned Segment a risk tier of Low Risk with 97% confidence based on assessment across 27 intelligence sources as of April 2026.
Can I get an auto-filled security questionnaire for Segment?+
Yes. Every ThirdProof investigation of Segment produces two deliverables: an audit-ready risk report and a 133-question security questionnaire pre-filled with evidence from 27 independent sources. The questionnaire is mapped to SIG, SOC 2, HIPAA, PCI DSS and 9 other frameworks — answered without sending Segment a single email or waiting for a vendor response.
Is Segment safe to use as a vendor?+
Segment is a data vendor that handles organizational and customer data. Safety depends on their current security posture, certification status, and how they handle your specific data. ThirdProof automates this evaluation across 27 intelligence sources — sanctions databases (OFAC, EU, UN), business registration verification, adverse media scanning, and cyber risk assessment — producing a deterministic risk tier with confidence score plus an auto-filled security questionnaire. Run a free investigation to see Segment's full risk profile.
Does Segment have SOC 2 certification?+
Yes — Segment holds SOC 2 + 3 other certs. Rated Low Risk — subprocessor list unavailable. See all 4 findings →
Has Segment had any data breaches?+
Data breach history is an important signal for any vendor, particularly data platforms like Segment that handle organizational and customer data. ThirdProof's adverse media analysis searches multiple news APIs and public records for data breaches, security incidents, lawsuits, regulatory enforcement actions, and financial distress signals. Each finding is linked to its original source with severity classification.
Is Segment on any sanctions lists?+
Sanctions screening is standard due diligence for data vendors. ThirdProof screens Segment against OFAC SDN, consolidated international sanctions lists, and PEP databases. The screening uses entity name verification to reduce false positives. If Segment or any associated officers appear on a sanctions list, this triggers automatic escalation to the highest risk tier.
How do I assess Segment for vendor risk?+
Assessing Segment as a data vendor involves verifying SOC 2 Type II and data processing agreements compliance, reviewing their subprocessor chain, and checking sanctions exposure. ThirdProof automates this across 27 intelligence sources in an average of 7 minutes — no questionnaires or vendor participation required. Your first 5 investigations are free.
How long does a ThirdProof assessment take?+
A ThirdProof assessment completes in an average of 7 minutes. 27 intelligence sources are queried in parallel — sanctions databases, business registries, threat intelligence feeds, certificate transparency logs, and more. The result is a deterministic risk tier with confidence score and audit-ready PDF report.
Is ThirdProof free?+
ThirdProof offers 5 free vendor assessments with no credit card required. Each assessment includes the full report — risk tier, confidence score, individual findings, executive summary, and PDF export. Paid plans start at $399/month for teams that need ongoing vendor monitoring.
Can I use a ThirdProof report as SOC 2 audit evidence?+
Yes. ThirdProof reports are designed to satisfy SOC 2 CC9.2 (vendor risk management) requirements. Each report includes SHA-256 integrity verification, methodology disclosure, source attribution for every finding, and AI content labeling. Auditors can independently verify the report's authenticity and trace each finding to its original source.
How is ThirdProof different from a security questionnaire?+
Security questionnaires require vendor participation, take weeks, and produce self-reported answers. ThirdProof queries 27 independent intelligence sources — no vendor involvement needed. Risk tiers are assigned by a deterministic rules engine (not AI opinion), and every finding links to its original source. You get an audit-ready report in an average of 7 minutes instead of waiting weeks for a questionnaire response.

Segment is in your vendor stack. Can you prove you assessed them?

SOC 2 CC9.2, HIPAA, PCI-DSS, and CMMC all require documented vendor due diligence — not just knowing the answer, but having audit-ready evidence you verified it. Most compliance teams can't produce that documentation on demand.

ThirdProof investigates Segment across 27 intelligence sources in an average of 7 minutes — sanctions screening, cyber posture, SOC 2 verification, FedRAMP status, and more. Every investigation produces two deliverables: an audit-ready risk report and an auto-filled security questionnaire your prospects and auditors expect to see.

✓ 5 free investigations✓ Risk report + auto-filled questionnaire✓ No credit card required✓ Average report time: 7 minutes

Replaces $600–$900 in manual compliance consulting time per vendor assessed.