Is ServiceNow safe for
your vendor program?
- FedRAMP Status
- ServiceNow is listed on the FedRAMP Marketplace as Authorized (Moderate) as of March 2026.
- SOC 2 Status
- ServiceNow has a SOC 2 claim detected on their trust page. Claim is vendor-attested — no public registry exists for independent verification.
- Sanctions Screening
- ServiceNow returned no matches in OFAC SDN, EU Consolidated, and UN sanctions screening.
- Risk Tier
- ThirdProof assigned ServiceNow a Moderate Risk tier with 78% confidence across 24 intelligence sources.
ThirdProof investigated ServiceNow (servicenow.com) across 24 intelligence sources including sanctions databases, cyber risk scores, business registries, and more.
Verified against FedRAMP Marketplace API as of March 2026
Verified against the official FedRAMP Marketplace API as of March 2026.
ServiceNow Government Community Cloud authorized at Moderate impact level.
Investigation Preview — 23 Sources Queried
Full investigation report with evidence chain, compliance assessment, and recommended actions.
Investigate ServiceNow — First Investigation Free →Executive Summary Preview
ServiceNow is a large, established enterprise SaaS platform with a 29-year domain history, clean domain and IP reputation across 94 security engines, and no current adverse media signals. The rule engine has assigned a Tier 3 (Moderate Risk) rating, driven primarily by aged adverse media references — including a historical data leak disclosure from September 2024 — and the absence of a publicly accessible subprocessor list.
This is an excerpt from the full ThirdProof investigation report. Get the complete report →
Key Findings for ServiceNow
| Severity | Finding | Source |
|---|---|---|
| medium | Aging adverse media in historical archives | Historical Media Search |
| info | Clean domain reputation | Threat Intelligence |
| low | No subprocessor page found | Supply Chain & Subprocessor Discovery |
3 total findings in the full report. View all findings →
Recommended Actions
- Request ServiceNow's current SOC 2 Type II report directly from your account representative or by visiting https://trust.servicenow.com — many enterprise SaaS vendors make this available under NDA. Confirm the audit period covers the last 12 months and note any exceptions in the auditor's opinion.
- Request a current PCI-DSS Attestation of Compliance (AOC) or the relevant section of their Responsibility Matrix — contact ServiceNow's compliance team via their trust page. Document which PCI-DSS 4.0 Requirement 12.8.5 controls ServiceNow manages versus those your organization retains, and attach this to your TPSP register.
- Execute or update a GDPR-compliant Data Processing Agreement (DPA) with ServiceNow. Verify the DPA incorporates EU Standard Contractual Clauses (SCCs) for international transfers and references the subprocessor list. ServiceNow's legal team can provide a pre-executed DPA template.
Full recommendations available in the complete report.
“We manage nearly 100 vendors touching customer payment data. ThirdProof gives me audit-ready evidence in the time it used to take just to send the questionnaire.”
— April, Co-owner, The Perky Lady
What you'll see in ServiceNow's report
Every ThirdProof report includes these sections
Deterministic score based on evidence — not AI opinion
Understand how complete the picture is — higher confidence means more data sources returned results
Each finding linked to its source with severity rating
Know exactly what to do next — plain-language guidance for your compliance team
Independently verified, vendor attested, or not found
Audit-ready report with methodology disclosure
ThirdProof uses a deterministic rules engine to assign risk tiers. AI writes the narrative — rules drive the decision.
Intelligence Sources Queried for ServiceNow
Get ServiceNow's complete risk report — risk tier, confidence score, individual findings, and AI synthesis — in under 2 minutes.
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What a ThirdProof investigation covers
Sanctions Screening
Is ServiceNow on any OFAC, EU, or UN sanctions list? Are any officers or affiliates flagged?
Cyber Risk Assessment
What is ServiceNow's security posture? Threat intelligence scanning, known vulnerabilities, and security header analysis.
Business Registration
Is ServiceNow a legitimately registered business entity? Corporate status, jurisdiction, and officer verification.
Adverse Media Analysis
Has ServiceNow appeared in negative news coverage? Data breaches, lawsuits, regulatory actions, and complaints.
Domain & Infrastructure
Is ServiceNow's website secure? TLS configuration, DNS hygiene, security headers, and domain age analysis.
Company Intelligence
What are ServiceNow's firmographics? Employee count, industry classification, technology stack, and corporate structure.
Trust & Compliance Verification
Does ServiceNow claim SOC 2, ISO 27001, HITRUST, or FedRAMP? ThirdProof scans trust pages for certification claims and cross-references the FedRAMP public registry for independent verification.
Supply Chain & Subprocessor Discovery
Who does ServiceNow depend on? ThirdProof discovers subprocessors from vendor-published pages and runs sanctions screening and safe browsing checks against each one.
Regulatory & Financial Filings
Has ServiceNow appeared in SEC enforcement filings? Is it associated with any FDIC bank failures? ThirdProof searches regulatory databases with entity verification to confirm attribution.
Frequently asked about ServiceNow
Is ServiceNow safe to use as a vendor?+
Does ServiceNow have SOC 2 certification?+
Is ServiceNow FedRAMP authorized?+
Has ServiceNow had any data breaches?+
Is ServiceNow on any sanctions lists?+
How do I assess ServiceNow for vendor risk?+
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